Many non-government and non-profit organizations have benefited from the consultation and training services of Dr. Tsang. He has helped organizations resolved internal conflicts, articulate organizational vision, motivate staff, and develop strategic plans. Dr. Tsang works with Boards of Directors, Senior Management as well as rank-and-file employees effectively. His work with the NGO sector is characterized by inclusiveness, sensitivity to equity and diversity issues, and innovative strategy development. Dr. Tsang has special experience in the application of Delphi consultation procedure in organizational development.

Over the last thirty years, Dr. Tsang has delivered countless lectures, workshops, seminars, and custom-designed training programs for professionals in the social service, health, education and human service sectors.